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President and Principal Analyst
Carolina examines how people adopt technology and how experience changes product value across consumer and enterprise markets, collaboration, and employee engagement.
Smartsheet used its ENGAGE 2026 keynote in Seattle on November 4 to launch vsActual, a planning and execution product aimed at the CEO, CFO and COO. With it, Smartsheet moves up from the project managers who built the
ReadApple's new MacBook Pro brings touch to the Mac for the first time, together with a tandem OLED display Apple calls PROLED XDR. I spent the day with it at Apple's launch experience in
ReadT-Mobile today announced T-Mix, a plan construct that replaces fixed bundles with Picks: an allowance customers spend on streaming, gaming, AI and travel benefits, wireless features and device promotions, and can reassign four times a year.
ReadI have been using iPhone Duo for about a week. At launch, I wrote in iPhone Duo: What Apple Bought by Waiting that while I liked the hardware, I was most impressed by how thoughtfully Apple designed the
ReadApple HomeView, the $299 home device Apple announced today, is a square 7-inch display that brings the household and the individual together on one screen. Its use cases are familiar ones. What Apple brings is simplicity and
ReadAt Gemini at Work 2026 on October 8, Google Cloud CEO Thomas Kurian introduced the Gemini agent: one agent that answers questions, carries out multi-step work and writes and runs code from a single prompt box. It
ReadThe new Amazon Alexa Tablets, announced on October 8 in a post on the About Amazon news site by Kevin Keith, Vice President of Devices, are the first Amazon tablets that can credibly compete with Apple's
ReadHybrid AI Set the Terms Microsoft opened its Windows and Surface event in San Francisco on October 7 with Satya Nadella, Microsoft CEO, and Pavan Davuluri, executive vice president of Windows and Devices, laying out the case for
ReadQualcomm came to Maui for their annual Snapdragon Summit with the clearest version of its AI strategy I have heard from the company, and with the same structural limit it has always had. Apple can promise AI that
ReadiPhone Duo is what vertical integration looks like when it works. Samsung and Honor have shipped good folding hardware for years. Apple is the first to ship the operating system that earns it.
ReadMicrosoft disclosed more than 30 million paid Microsoft 365 Copilot seats this week, and the number works best read as an installation count. Every paid seat puts Work IQ inside a customer’s tenant, the context layer over roles, projects, artifacts and institutional knowledge that Microsoft’s agents
ReadSamsung expands its portfolio by adding a new form factor to the Galaxy Z family. The original Z Fold becomes the Z Fold8 Ultra, the Flip remains as the Z Flip8, and the new Z Fold8 slots in between. The lineup now offers three distinct experiences, positioned around productivity, content discovery,
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